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Shipping Policy

At GoCartopia, we are committed to providing you with a seamless and enjoyable online shopping experience. We understand that timely and reliable shipping is crucial when it comes to delivering your purchases, and we strive to meet and exceed your expectations. Our Shipping Policy outlines important information regarding our shipping processes, including the availability of free shipping sitewide.

Free Shipping Sitewide

We are delighted to offer free shipping sitewide. No matter what you purchase or where you’re located within our shipping zones, you can enjoy the convenience of free shipping on all your orders. We believe in providing transparent and hassle-free shopping, and free shipping is just one way we aim to achieve that.

Shipping Zones and Delivery Times

We currently ship within the contiguous United States. Unfortunately, we do not offer international shipping at this time. For customers located outside the contiguous United States, we apologize for any inconvenience and recommend considering a package forwarding service to receive your orders.

Once you place an order, our dedicated team works diligently to process and ship it as quickly as possible. Please allow 1-2 business days for order processing. After the processing period, your order will be shipped out for delivery.

The estimated delivery time for your order will depend on your location within our shipping zones. Typically, you can expect to receive your package within 12-25 business days after it has been shipped. However, please note that unexpected delays may occur due to factors beyond our control, such as inclement weather or carrier disruptions.

Order Tracking

To ensure you can keep track of your package’s journey, we provide order tracking for all orders. Once your order has been shipped, we will send you a confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment through the designated carrier’s tracking system.

Address Accuracy

It is crucial to provide accurate and complete shipping information when placing an order. We rely on the information you provide to ensure your package reaches you promptly. Please review your shipping address carefully before finalizing your purchase to avoid any delays or misdeliveries. If you need to make any changes to your shipping address after placing an order, please contact our customer support team as soon as possible.

Shipping Updates and Notifications

We understand the excitement of anticipating your package’s arrival. To keep you informed, we will provide periodic updates and notifications regarding your order’s status. You will receive email notifications for order confirmation, shipping confirmation, and any important updates related to your shipment.

Return Policy

For information on returns and exchanges, please refer to our Return Policy page.

Contact Us

If you have any questions, concerns, or require further assistance regarding our Shipping Policy or any other matter, our dedicated customer support team is here to help. You can reach us through our Contact Us page or by email at [email protected].

Thank you for choosing GoCartopia as your preferred online shopping destination. We appreciate your trust in us and look forward to serving you with exceptional products and service.

Last updated: June 4, 2023.